Privacy Policy | flipspace

Privacy Policy

1. Our Contact Information

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

2. What Personal Information Do We Collect?
We collect only the following personal information from visitors to our website when they voluntarily provide it for FlipSpaces to contact them:

  • Official email address

  • Name

  • Phone number

3. When Do We Collect Information?
We collect information from you when you register on our site, enter information on our site, or otherwise voluntarily provide details for contact purposes.

4. How Do We Use Your Information?
We may use the information we collect from you in the following ways:

  • To follow up with you after correspondence (live chat, email, or phone inquiries).

5. Compliance with Sensitive Personal Data or Information (SPDI) Laws
FlipSpaces is committed to protecting your Sensitive Personal Data or Information (SPDI) in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We ensure that:

  • We collect and process SPDI only with your explicit consent and solely for the purposes for which it was provided.

  • We implement reasonable security measures to safeguard your data against unauthorized access or disclosure.

  • By using our services, you consent to the collection and use of your SPDI as outlined in this Privacy Policy.

6. How Do We Protect Your Information?

  • We use regular Malware Scanning.

  • We do not use vulnerability scanning and/or scanning to PCI standards.

  • We do not use an SSL certificate as we only provide articles and information and do not collect sensitive payment information.

  • We never ask for personal or private information beyond name, official email address, and phone number.

7. Do We Use Cookies?
We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some site features may not function properly.

8. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

9. Third-Party Links
We do not include or offer third-party products or services on our website.

10. Google Advertising
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Demographics and Interests Reporting

We, along with third-party vendors such as Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to compile data regarding user interactions with ad impressions and other ad service functions related to our website.

11. Opting Out of Google Advertising
Users can set preferences for how Google advertises to them using the Google Ad Settings page. Alternatively, users can opt out via the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser Add-on.

12. Children's Online Privacy Protection Act (COPPA)
We do not specifically market to children under the age of 13 years old. We do not let third parties, including ad networks or plug-ins, collect PII from children under 13.

13. CAN-SPAM Act Compliance
The CAN-SPAM Act is a law that sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to stop emails from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

  • Send information, respond to inquiries, and/or other requests or questions.

To comply with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.

  • Identify the message as an advertisement in some reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third-party email marketing services for compliance, if used.

  • Honor opt-out/unsubscribe requests quickly.

  • Allow users to unsubscribe by using the link at the bottom of each email.

If you wish to unsubscribe from future emails, you can email us or follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.

14. Grievance Redressal Mechanism
In accordance with Rule 5(9) of the SPDI Rules, FlipSpaces has appointed a Grievance Officer to address any concerns related to data privacy and protection.

Grievance Officer: Ritesh Ranjan
Email: ritesh.ranjan@flipspaces.com
Resolution Timeframe: We will resolve grievances within one month from the date of receipt.

15. Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

FlipSpaces Technology Labs Pvt. Ltd.
801 & 802, Eureka Towers, Mindspace, Malad West,
Mumbai, Maharashtra 440064
India
Email: contact@flipspaces.com
Last Edited on: 2025-03-20

For US Citizens and Companies please refer to US Privacy Policy page